-Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Unfortunately, there are some websites and dealers who claim to be authorized Wacaco resellers but are not. Products sold on these websites or from these dealers do not carry a warranty from Wacaco Company Limited. When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your country. Please protect yourself and your Wacaco product by ensuring that you only purchase Wacaco products from an authorized Wacaco dealer.
REMINDER: WARRENTIES ARE NON-TRANSFERABLE, SECOND-HAND ITEMS, INCLUDING SALES FROM WEBSITES SUCH AS EBAY AND CRAIG’S LIST, ARE NOT CONVERED BY A MANUFACTURER’S WARRANTY.